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Shipping
We process orders within 1–3 business days (excluding weekends & holidays). Shipping times and costs vary by location and method, options are shown at checkout. You’ll receive a tracking email once your order ships.
We deliver worldwide 🌍 and offer both standard and express options.
Delays may happen due to customs, weather, or couriers- but we’re here to help if anything goes wrong.
See the Shipping & Delivery Policy for full info, or visit our FAQ for quick answers.
Returns & Exchanges
You can return or exchange items within 30 days of delivery, as long as they're unworn, in original condition and packaging, and include proof of purchase.
Non-returnable:
• Custom, engraved, or personalised pieces (unless faulty)
• Pierced jewellery that’s been opened (due to UK hygiene laws)
To start a return, email info@tribu.co.uk with your order number and reason. If you have a Tribu account, you can request it directly there.
Return shipping is at your cost unless the item is faulty or incorrect. Shipping fees are non-refundable unless we made a mistake. Refunds are issued to the original payment method within 3–5 business days after we receive the item.
Want to know more? Head to our Returns & Exchanges Policy, or visit the FAQ page for answers to common questions.
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Jewellery with a story
Founded in London in 1998, Tribu was built on one simple idea: jewellery should mean something. Every piece we create is designed to express individuality, not trends - crafted for people who choose their own path and wear it with confidence.
From tribal roots to modern expression
Our early collections helped pioneer tribal-inspired jewellery with a modern edge. Over the years, that influence has evolved into designs shaped by sacred geometry, spirituality, yoga culture and urban gypsy style - blending heritage with contemporary form.
Designed to stand apart
We work with a wide mix of materials, organic woods, stones and shells combined with silver, gold and metals, pushing boundaries while staying true to our roots. Tribu exists to explore what jewellery can be, not what it’s expected to be.