PRIVACY & COOKIES

At Tribu, your privacy is important to us. This policy outlines how we collect, use, and protect your information when you visit or interact with our website.

Effective Date: 25 May 2018

Your Privacy Matters

We’re committed to protecting your personal information. Any details you share with us—like your name, email address, or preferences—will only be used in line with this policy and to support your experience with Tribu. We never sell your personal data. However, we may use cookies and work with trusted third parties (such as advertising or analytics partners) to tailor content and promotions across our site and social media platforms.

What We Collect and Why

We gather certain types of information to improve your experience and keep our services running smoothly. This includes:

Basic usage data (like your IP address, browser type, and device info)
Location data, which helps us show the correct currency or content based on where you're visiting from
Visitor behaviour and interaction (collected through Google Analytics or similar tools)

This information helps us understand how people use our site, so we can improve performance and offer more relevant services. We only process this data in ways that do not personally identify you.
If you’ve permitted us to access your precise location via your device, you can change your preferences anytime through your browser or device settings.
We may also collect information you provide directly, such as when you send us an email or submit a contact form. This information is only used for the purpose it was given (such as replying to your inquiry).

How We Use This Information

We use the data we collect to:

Respond to your questions or requests
Fulfil any orders or agreements you make with us improve our services, and tailor them to your needs
Ensure the website works correctly on your device
Keep track of website performance and usage trends
Monitor communication quality and compliance

Keeping Your Data Safe

We take security seriously. We use physical, digital, and administrative safeguards to help protect your information from unauthorised access, loss, or misuse.

Cookies

Our website uses cookies to provide a smooth browsing experience and support essential functions like remembering your preferences or keeping your shopping cart active. You can manage or disable cookies through your browser settings, but doing so may affect certain features of the site.

Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page, so we encourage you to check back periodically to stay informed. This policy is effective as of 25 May 2018.