Shipping
Shipping cut-off dates for Christmas orders:
To ensure your Tribu orders arrive before Christmas, please place your orders by the following dates:
United Kingdom
Royal Mail Standard Delivery
(1–3 working days):
Order by 20th December 2024.
Please note that Royal Mail may experience delays during the busy season, so on-time delivery cannot be guaranteed.
Royal Mail Next-Day Express Delivery (by 1 pm):
Order by 22st December 2024.
This service ensures delivery within 24 hours.
DHL Express Next-Day Delivery: Order by 23nd December 2024.
This service provides delivery within 24 hours.
USA
Order by 17th December 2024
to receive your shipment before Christmas.
EU
Order by 17th December 2024
for the best chance of receiving your delivery on time.
Courier companies report delays during the holiday period, so delivery dates cannot be guaranteed.
Courier companies report delays during the holiday period, so delivery dates cannot be guaranteed.
Please order early to avoid disappointment, and let us help make your holiday season magical!
Shipping Costs
UK Retail customers: There is a £5.00 delivery charge.
Courier: Royal Mail DPD or UPS
European customers:
There is a £9.00 delivery charge.
Courier: DHL, UPS and Royal Mail
Courier: DHL, UPS and Royal Mail
United States Customers:
There is a £7.00 delivery charge.
Courier: USPS DHL or UPS
Courier: USPS DHL or UPS
Rest of the world customers:
There is a £10.00 delivery charge.
Courier: DHL, UPS and Royal Mail
Courier: DHL, UPS and Royal Mail
All orders are normally dispatched within 48 to 72 (2-3 days) hours from receipt of payment. If for some reason any of the ordered items are not in stock, we will contact you within 72 hours and offer you alternatives, vouchers or a full refund.
Local Taxes
We are not responsible for any additional importation taxes, sales taxes, or charges that may be imposed at the delivery destination for EU countries, USA, and any other territory outside the UK.
This statement clarifies that your responsibility regarding taxes applies specifically to the UK and does not extend to other countries or territories.
Missed your Delivery? Your parcel will wait for you at your local post office to pick it up. After 7 days, unclaimed parcels will be sent back to sender (Tribu).
Feel free to Email us to info@tribu.co.uk if you have any questions or requests
Brexit
The British Royal Mail increased delivery prices due to the departure of United Kingdom from the EU.
In Tribu we made a promise to ourselves and our followers to keep delivery costs down.